December 2024 GMV Updates
Good news! MSP changed their rules to increase accessibility for new patients. New patients without a referral can self-book and…
We are Ambassadors of whole-person care
Why do we think like this?
All are connected.
No person’s health is reduced to one body part, code, or fee item. We believe in whole-person care from prevention to early recovery to build strength for life. One thing leads to another.Â
How are we like this?
By being integrated and holistic.
Daily, we cultivate the culture of interconnectivity. We’re obsessed with overcoming barriers within the healthcare system. We harness cutting edge science and technology for holistic pain care breakthroughs.
What are we doing about this?
We are the change we want to see.
After 10 years of catalyzing healthcare change, we are redefining the care experience. Defying all odds, we built a healing home inspired by nature’s power to heal inside and out so we can transform health together.
We’re recognized by the College of Physicians and Surgeons of BC for our top–tier safety and practice standards in providing Procedural Pain Management (PPM), Pain Management Infusion (PMI) therapy, IV Ketamine for the treatment of mood disorders (KET).
By interconnecting driven medical and allied health change makers in a unified setting, we awaken conscious healthcare.
We keep on going.
How do I get started and what can I expect?
Referral
1
Initial Assessment
2
Treatments & Follow-ups
3
Review & Plan
4
Referral
Do you have a referral?
A referral from a Medical Doctor or Nurse Practitioner is needed to access MSP-covered medical services. Download Referral Form.
You do not need a referral to access all other services.
After accepting your referral, you will be added to our waitlist. We will contact you to schedule your initial consultation. As part of the intake process, please complete the following:
- Sign the Patient Engagement Agreement
- Attend an Orientation Group Medical Visit
- Complete the Intake Questionnaire before your first appointment
After accepting your referral, you can access all of our MSP-covered virtual group sessions at any time, even before your initial assessment.
These physician-led groups empower you to change your pain and relationship to it. Sessions offered include introductory sessions, safe movement, active gentle movement, wellness/pain conditions, and brain and mental health.
You can access our non-MSP covered medical services with or without a referral, and these medical services may be covered by third party funding. We help request for coverage from various third parties on your behalf.
If you are interested in our non-MSP covered medical services, contact our Private Pay Services Coordinator:
- Call 604-566-9101 ext. 105 or
- Email privateservices@changepain.ca
You can access our Allied Health services with or without a referral, and these services may be covered by third party funding.
We offer direct billing to almost all third-party payers including ICBC, VAC, RCMP, Pacific Blue Cross, Sun Life, Manulife Financial, Canada Life, Green Shield, and various third parties under Telus Health.
If you are interested in our Allied Health services, contact our Allied Health Coordinator:
- Call 604-566-9101 ext. 2 or
- Email rehab@changepain.ca
- Self-book online. Book Now
You can access our MSP-covered virtual group sessions without a referral. Self-book and complete any session as this will be your entry into all the other sessions.
These physician-led groups empower you to change your pain and relationship to it. Sessions offered include introductory sessions, safe movement, active gentle movement, wellness/pain conditions, and brain and mental health.
You can access our non-MSP covered medical services with or without a referral, and these medical services may be covered by third party funding. We help request for coverage from various third parties on your behalf. If you are interested in our non-MSP covered medical services, contact our Private Pay Services Coordinator:
- Call 604-566-9101 ext. 105 or
- Email privateservices@changepain.ca
You can access our MSP-covered virtual group sessions without a referral. Self-book and complete your first GP-led session as this your entry into all the other sessions.
These physician-led groups empower you to change your pain and relationship to it. Sessions offered include introductory sessions, safe movement, active gentle movement, wellness/pain conditions, and brain and mental health.
- Call 604-566-9101 ext. 2 or
- Email rehab@changepain.ca
- Self-book online. Book Now
Initial Assessment
We are excited to get to know you and see how we can help. To better assess you, you may be asked to fill out some intake questionnaires online prior to your appointment, or in person if preferred. We will assess your condition and provide recommendations for treatment options inside and outside of changepain’s integrated layered care services.
- In-person
- Virtual
During this assessment, your medical and pain history are reviewed. Based on your unique needs, your doctor may recommend pain relieving procedures, medication suggestions, advanced infusion therapy, pain neuroscience MSP group virtual sessions, investigations, and integration with the Allied Health team.
During this assessment, your health and pain history are reviewed. Based on your functional movement, mind health and wellness needs, your Allied Health clinician may recommend physical therapies, home-based programs, resources, wellness strategies, and integration with the medical team.
Treatments & Follow-ups
We work closely with you to diagnose the root causes of your pain with examinations, investigations, and your response to treatments recommended. We perform a variety of procedures, including ultrasound and fluoroscopy-guided procedures as appropriate.Â
We review your progress over time to ensure the effectiveness of the treatments and we will adjust the treatment plan accordingly to support your functional recovery.Â
After you meet the criteria, our pain specialists will provide the requested non-MSP medical therapy. Â
We work closely with you to diagnose the root causes of your pain with examinations and your response to therapies recommended. These therapies include:
- Chiropractic
- Physiotherapy
- Kinesiology/Active Rehab
- Somatic Therapy
- Acupuncture
- Counselling
We adapt your treatment plan over time to meet your health goals.
Review & Plan
- In-person
- Virtual
Testimonials
HERE’S WHAT THEY HAVE TO SAY
"The physicians, care providers, and staff at Change Pain provided me with indispensable evidence-based medical interventions to reduce physical pain after two total knee replacement surgeries. I simply would not have been able to function without their medical support. In addition to cutting edge pain management interventions, they provided expert patient education by specialist physicians to optimize physical movement, nutrition, sleep and mindfulness. I am profoundly grateful to have benefitted from their holistic, interdisciplinary, and compassionate delivery of pain medicine."
D. N
Testimonials
HERE’S WHAT THEY HAVE TO SAY
"I can confidently say that the ChangePain Clinic is excellent at treating long-term pain.
Each specialist work as a team for my shoulder treatment, and my left shoulder, which I couldn't use properly due to a motor vehicle accident, is getting better than ever. In this respect, where specialists share opinions and seek treatment methods together, I think ChangePain Clinic can be said to be the best pain clinic in Vancouver.
Since I met Dr. Lau (Pain treatment & Online group session), Dr. Lindsay (Chiropractic), Ms. Low (Physiotherapy), and Mr. Corner (Kinesiology) here and experience their systematic treatment methods, my life has been gradually returning to how it was before the accident.
Thank you very much."
Y. K
FAQs
Yes. Â
MSP-Covered Medical Services:  We offer virtual appointments for consultations and video/phone follow-ups.  Â
Non-MSP Medical Services:  We offer virtual appointments for consultations. Â
Allied Health Services: Â We offer virtual appointments for Counselling. Virtual appointments can also be arranged for other services, if needed, but in-person treatments are recommended.Â
MSP Virtual Group Medical Visits:  We offer virtual group medical appointments. Â
No. Â
We require you to have an appointment scheduled online or virtually for you to be seen. For some services, same-day scheduling is available.
Yes. For private pay services, we accept insurance coverages from:
- ICBCÂ
- VACÂ
- RCMP – non-work-related injuryÂ
- Pacific Blue Cross
- Sun LifeÂ
- Manulife FinancialÂ
- Canada LifeÂ
- Green Shield
- Telus Health
- BPA
- Canadian Construction Workers Union
- Chambers of Commerce Group Insurance Plan
- CINUP
- ClaimSecure
- Cowan Insurance Group
- D.A. Townley
- Desjardins Insurance
- First Canadian
- GMS Carriers 49 and 50
- GroupHEALTH
- GroupSource
- Industrial Alliance
- Johnson Inc.
- Johnston Group
- LiUna Local 183
- LiUna Local 506
- Manion
- Maximum Benefit
- People Corporation
- RWAM
- Union Benefits
NEWS / UPDATES
New GMV: Straight Talk with Dr. Lau on Women’s Health and Pain
We are excited to introduce a new GMV called, “Straight Talk with Dr. Lau on Women’s Health and Pain” led…
Strength and Kinesiology GMV Available For Booking
After a long hiatus, we are excited to offer the Strength and Kinesiology GMV again. They will be facilitated by…
Orientation GMV Available For Booking
After a long hiatus, we are excited to offer the Orientation GMV again. They will be faciliated by Dr. Brenda…