Holiday Closure 2025
As the year comes to a close, we at Change Pain Clinic would like to inform you about our holiday…
This policy outlines how we protect the privacy of your personal information and medical record. Everyone working for this office is required to adhere to the protections described in this policy. If you have any questions regarding our privacy practices, please contact your doctor or one of our staff.
We collect the following personal information:
You can withdraw your consent to have your information shared other health care providers or other parties at any time, except where the disclosure is authorized by law. However, please discuss this with your physician or other clinician first.
Patient Rights
You have the right to access your record in a timely manner. If you request a copy of your record, one will be provided to you at a reasonable cost. If you wish to view the original record, one of our staff must be present to maintain the integrity of the record, and a reasonable fee may be charged for this access. Patient requests for access to the medical record can be made verbally, in writing, directed to the physician, or directed to any office staff.
Limitations on access: In extremely limited circumstances you may be denied access to your records, but only if providing access would create a significant risk to you or to another person.
2. What if you feel your record is not accurate?
We make every effort to ensure that all of your information is recorded accurately. If an inaccuracy is identified, you can request that a note be made to reflect this on your file.
Office Safeguards
We retain patient records as required by law and professional regulations.
2. How do we dispose of information when it is no longer required?
When information is no longer required, it is destroyed in a secure manner, according to set procedures that govern the storage and destruction of personal information.
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If you believe that this office has not replied to your access request or has not handled your personal information in a reasonable manner, please address your concerns first with your clinician. You may also choose to make a complaint to:
Policy last updated October 27, 2016
The following are important updates on the confidentiality and information privacy policies pertaining specifically to our virtual care services at changepain.Â
5. For our individual appointments, we use a secure, encrypted video-conferencing system through our EMR provider InputHealth. However please note the following guidelines proposed by the Provincial Health Services Authority for your information and benefit:Â
Please direct your questions to reception@changepain.ca.
Our Operations Manager or Medical Director would be pleased to discuss these with you in more detail.
Policy last updated May 26, 2020
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Private Medical Consultation (PMC) | Multidisciplinary Private Assessment (MDPA) | |
---|---|---|
Description | Expedited, focused assessment to determine fit for non-MSP covered services requested: IV Lidocaine Infusion, Ketamine Therapies, Prolotherapy, BOTOX, Platelet Rich Plasma (PRP). |
Comprehensive functional and medical assessment with a multidisciplinary report addressing the biopsychosocial issues identified. |
Care Team | Pain Specialist | Pain Specialist Functional Movement Specialist |
Duration | 30 minutes | 2 hours |
Cost | $450.00 | $3,500.00 |
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Assessment | Duration | Cost |
---|---|---|
Chiropractic Initial | 60 minutes | $165.00 |
Physiotherapy Initial | 60 minutes | $160.00 |
Kinesiology Initial | 45 minutes | $90.00 (+ tax) |
Counselling Initial | 90 minutes | $250.00 |
Acupuncture Initial | 45 minutes | $140.00 |
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